Q1. What are your terms of payment?
A1:T/T 30% as deposit, and 70% before delivery. We'll show you the photos and video of the products and packages before you pay the balance.
Q2. How is your condition of your agricultural machinery?
A2:Eevery agricultural machinery will have a report test, more than 20 tests are performed on each one, so we guarantee the machines in good condition.
Q3. How about your delivery time?
A3: Generally, it will take 30 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order. Most time we have some in stock.
Q4. Are you interested in a dealership with a local company?
A4: Of course, we are quite interested in this business. We'd like to cooperate with some local partners to sell more HONGZHU machines in the local market and supply better service.
Q5.How can I request technical support for optimizing the performance of my machines?
A5: If you need advice on improving the efficiency of your potato planting or harvesting process, contact our technical support team via email or phone. Our experts can provide customized solutions based on your field conditions, crop variety, and machine usage. Additionally, we regularly update our website with tips and best practices for maximizing machine performance.
Q6.Can you customize the machine for me?
A6: Yes, we can customize it according to the customer's requirements.
Q7.How do I order replacement parts for the potato planting and harvesting machines?
A7: You can order genuine replacement parts through our after - sales service team directly. When placing an order, clearly state the machine model, part name, and part number (found in the user manual or on the part itself). We ensure all parts meet high - quality standards and are fully compatible with your equipment. As our spare parts are manufactured by our factory.
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